Frequently Asked Questions
Product Information
What are the advantages of a wall niche?
A wall niche saves space by eliminating bulky shelves or furniture. It provides a modern and clean aesthetic. It can be customized (size, shape, lighting, finish) and makes products more accessible.
Where to install a niche in the bathroom?
A niche can be installed in the shower (side wall or back), above the bathtub, near the sink for practical or decorative storage, and even in the toilet for discreet storage.
What are the advantages and disadvantages of a tile niche compared to a stainless steel niche?
A ceramic niche is more expensive to install and its seals can lose their seal or accumulate residue. A stainless steel niche requires regular maintenance (rinsing and wiping) and should not be in prolonged contact with metal containers, but it is easy to replace.
What are the differences between mirror, brushed stainless steel, baked paint and PVD finishes?
The mirror finish is achieved by polishing until a reflective effect is obtained.
The brushed finish is a stainless steel with linear brushing.
The painted finish is a very durable, oven-baked powder coat.
The PVD finish is a colored spray that retains the brush grain and is protected by a clear coat.
How does a niche with a door provide more storage?
They include a tray and multifunctional hooks that allow you to hang objects such as razors, toothbrushes or wipes, optimizing organization.
Are the niches with doors waterproof?
Yes. They offer the same watertightness as traditional niches.
Are any tools required to remove or install the door?
No, the hinges snap onto the pivots. The door is installed by simply pushing it in and removed by pulling upwards.
What is the screw on top of the hinges for?
It allows you to adjust the height of the door to correct its parallelism with the niche. An Allen key is provided for this purpose.
Is a niche with a door installed like a classic niche?
Yes, but it is recommended to secure the door with tape for small models (12x12 and 12x24) and to remove the doors on large models (8x36T and 12x48) during installation.
Is it possible to add a door to an existing classic niche?
No, niches with doors are designed with specific pivots that are not found in classic models.
Is it possible to replace certain components of the niches with doors?
Yes, only adjustable hinges can be replaced.
Do corner shelves fit anywhere?
No, they can only be installed on tiled walls forming a right angle (90°). They are reversible, left or right.
Can corner shelves fit into very narrow joints?
Yes. Zvelt tablets can be installed in joints as narrow as 1/16 inch.
Order Information
Where can I buy ZVELT products?
Products can be purchased directly from our website, from our partner retailers, or from marketplaces like Amazon and Etsy.
Is it possible to see the products in store before purchasing?
Yes, several partner retailers display our niches so you can appreciate their design and quality before purchasing.
Can I order online and have it delivered to my home?
Yes, by ordering directly from our website, you can choose home delivery or delivery to the address of your choice.
What payment methods do you accept?
On our website, we accept credit cards, debit cards, and some online payment methods. For retailers and marketplaces, payment methods vary by platform.
How long does it take to receive an order?
Delivery times vary depending on the purchase method: our online orders are generally shipped quickly, while delivery times may vary for retailers and marketplaces.
Can I track my order?
Yes, for any order placed on our website, a tracking link is sent to you by email as soon as it is shipped.
Installation Information
Is installing ZVELT niches complicated?
No. They are designed to be easy to install and simple to maintain, whether you are an individual or a professional.
Can Zvelt products be installed after renovations?
Yes, although it is ideal to plan them before laying the tiles, installation can still be done during or after.
Is it necessary to provide specific waterproofing for a shower niche?
Yes, it is recommended to use waterproofing kits (membranes, strips, resins). Correct application of the silicone also ensures a good seal.
How do Zvelt products stick to walls?
They are simply fixed with silicone, which allows them to be removed without damaging the surfaces.
Maintenance and warranty information
What maintenance does a niche or corner shelf require?
Simply rinse with clean water and wipe off any excess with a microfiber cloth after each use. Do not leave cleaning products or rusty metal objects on the surface for an extended period of time.
Is it possible to return a Zvelt product that has been installed?
No, any product installed and coated with silicone cannot be refunded.
Are Zvelt products covered by a warranty?
Yes, each product is covered by a limited warranty, according to our terms and conditions.
How can I claim on my warranty?
Simply contact our customer service with proof of purchase and photos of the product in question.
Didn't find your answer?
Our team is here to help. Contact us directly and we'll quickly answer any questions you may have regarding your orders, installation, or warranties.
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